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Privacy Policy for The Beauty Clinic

Last updated: 6 November 2024

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The Beauty Clinic is committed to safeguarding and preserving your privacy when you visit our website or communicate electronically with us. This Privacy Policy explains how we collect, use, and store your personal data and your rights in relation to this information, in compliance with the UK General Data Protection Regulation (UK GDPR).

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1. Who We Are

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The Beauty Clinic ("we", "us", "our") operates as a beauty and wellness service provider in Bristol. Our website, https://thebeautyclinicbristol.com, allows users to learn more about our services, book appointments, and contact us for inquiries. If you have any questions about this Privacy Policy, please contact us at info@thebeautyclinicbristol.com.

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2. Information We Collect

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We collect personal data to provide, improve, and protect our services. This includes:

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  • Contact Information: Name, email address, phone number, and other personal details you provide when booking an appointment or filling out a contact form.

  • Usage Data: Information about how you use our website, such as IP address, browser type, operating system, and browsing patterns.

  • Financial Information: For payments, we may collect billing addresses and transaction data, although credit card information is handled by our third-party payment processor and not stored on our servers.

  • Health Information: As required for certain services, we may request information about your health or skincare history, with your consent, to provide personalised services.

 

3. How We Use Your Information

 

We use your personal data for the following purposes:

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  • To provide and improve our services, including scheduling appointments, customer service, and managing payments.

  • To send marketing communications if you have opted in to receive them. You can unsubscribe at any time.

  • To respond to inquiries and provide information about our services.

  • To comply with legal obligations and protect our rights.

 

4. Data Sharing and Disclosure

 

We respect your privacy and do not sell, rent, or trade your personal information. We may share your data in limited circumstances, including:

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  • Service Providers: We work with trusted third parties to help us operate our website and manage our services, including payment processors, appointment booking providers, and email marketing platforms.

  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

  • Business Transfers: In the event of a business sale, merger, or acquisition, your personal data may be transferred, but you will be notified of any changes to this Privacy Policy.

 

5. Data Retention

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We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, or as required by law. This includes fulfilling our contractual obligations, providing requested services, and meeting our legal obligations.

 

6. Data Security

 

The Beauty Clinic employs a range of technical and organisational security measures to protect your data. While we strive to secure your personal information, please note that no method of transmission over the Internet or method of electronic storage is completely secure.

 

7. Your Rights

 

Under the UK GDPR, you have the following rights regarding your personal data:

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  • Access: Request access to your data and obtain a copy.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data, subject to legal and contractual requirements.

  • Restriction: Request restriction of data processing under certain conditions.

  • Data Portability: Receive your data in a structured, commonly used, and machine-readable format.

  • Objection: Object to processing, particularly for direct marketing purposes.

  • Withdraw Consent: Withdraw consent for data processing, where consent is required.

 

To exercise these rights, please contact us at info@thebeautyclinicbristol.com. We will respond to all requests in accordance with applicable laws.

 

8. Cookies and Tracking Technologies

 

Our website uses cookies and similar tracking technologies to enhance your experience, understand usage, and provide targeted advertising. You can control cookies through your browser settings or by using our website’s cookie settings tool. 

 

9. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed of our data practices.

 

10. Contact Us

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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

info@thebeautyclinicbristol.com

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